Hospitality reporting your leaders can trust — Power BI dashboards in Brisbane
Brisbane-based, operator-led reporting support for hospitality teams that need clearer KPIs, less manual reporting, and numbers the business can trust.
Live hospitality dashboard preview
A working illustration of the reporting we typically build for hospitality clients in Brisbane and Queensland. Numbers are illustrative — yours land in the same layout once we connect your data sources.
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Hospitality reporting in Brisbane and Queensland
Hospitality reporting usually needs a tighter link between POS, labour, bookings, inventory, service standards, and venue profitability.
Service performance here comes down to gross margin, occupancy and roster efficiency, spread across Excel workbooks, reservation / booking platforms and accounting platform. Each system is right about its own part and none of them agrees on the total, so the reporting job becomes reconciliation rather than analysis.
We join those sources into one model, settle the KPI definitions with the people accountable for them, and give venue, hospitality, and labour teams numbers current enough to act on while the week is still in play.
The meeting this is built for
The weekly trading review. The venue manager has POS data from one system. The kitchen has food cost estimates from invoices. Payroll has labour cost from the rostering platform. The GM is trying to understand last week's venue profitability from three different sources. This reporting is built so the trading review starts with revenue, COGS, labour cost, and margin by venue - in one view, updated daily.
Who this reporting is built for
Venue Manager / Operations Manager
- Cares about
- venue profitability, labour cost, and service standards
- Frustrated by
- manual end-of-day reconciliation and scattered POS data
- Needs to decide
- staffing levels, menu pricing, and operational improvements
Group CEO / Managing Director
- Cares about
- multi-venue performance comparison and growth
- Frustrated by
- inconsistent reporting across venues and brands
- Needs to decide
- investment priorities, venue performance actions, and strategy
CFO / Finance Manager
- Cares about
- COGS, labour percentage, and venue-level P&L accuracy
- Frustrated by
- stitching POS, payroll, and accounting data manually
- Needs to decide
- cost control, pricing, and budget allocation
Head Chef / Kitchen Manager
- Cares about
- food cost, waste, and supplier pricing
- Frustrated by
- no clean view of actual vs theoretical food cost
- Needs to decide
- menu engineering, portion control, and supplier negotiation
Marketing / Events Manager
- Cares about
- booking trends, event profitability, and channel performance
- Frustrated by
- disconnected booking, POS, and marketing data
- Needs to decide
- promotional spend, event pricing, and channel focus
Rostering / Workforce Lead
- Cares about
- roster efficiency, overtime, and labour-to-revenue ratio
- Frustrated by
- manual roster reporting and disconnected payroll data
- Needs to decide
- staffing models, shift patterns, and casual vs permanent mix
What's going wrong now
POS, payroll, and accounting data sit in three separate systems.
Venue profitability is only known at month-end, not weekly.
Food cost is estimated rather than measured.
Multi-venue comparison requires manual data stitching.
The trading review starts with data questions instead of performance discussion.
What changes after this is built
Common hospitality reporting problems
delivery platform exports and rostering / payroll systems each hold part of the same answer and disagree on the total
Customer volume and repeat visit rate are calculated differently by finance and operations, and both are defended
Reporting still depends on Excel workbooks, manual checks and copied values
There is no clean single view by branch, venue, territory and team
Review meetings lose time validating the data before the decision can start
Labour cost % arrives after the window in which anyone could have acted on it
Too much of the reporting lives with one person, or in one undocumented workbook
Existing Power BI reports are slow, stale, or quietly not trusted
Managers cannot drill into a number without asking someone to rebuild the report
Assembling hospitality reporting takes longer than reviewing it does
Roster efficiency is hard to compare across locations on a like-for-like basis
Multiple operational platforms create the same manual reporting twice
What changes
What this work typically achieves
What that usually looks like in Hospitality
What people notice day to day
Venue P&L reviewed every Monday morning
Labour cost tracked daily by operations managers
Food cost dashboard used in every supplier negotiation
Book a reporting clarity call
You'll leave with a written action plan: speed issues, KPI drift, governance gaps, and a practical 30-day fix path.
Systems and data sources we connect
Reporting friction often starts because the right data sits across disconnected platforms. We connect the sources that matter for hospitality reporting.
Venue and operations platforms
Labour and finance
Files and connectors
What we build for hospitality teams
Venue, branch, or site dashboards
Compare service, labour, utilisation, and profitability across locations.
Sales and booking reporting
A clearer view of demand, conversion, channel performance, and customer mix.
Labour and utilisation dashboards
Understand staffing efficiency, roster pressure, and service capacity.
Customer and service reporting
Track complaints, service levels, volume, and operational quality.
Revenue and margin dashboards
Connect activity volume to cost, pricing, and profitability performance.
Management review packs
Make weekly and monthly reporting faster to prepare and easier to use.
Key hospitality KPIs and decision metrics
Demand and service
- bookings
- occupancy
- table turn time
- service time
- customer volume
- repeat visit rate
Labour and operations
- labour cost %
- roster efficiency
- COGS %
- order accuracy
- venue utilisation
- complaint rate
Commercial results
- gross margin
- revenue per available seat
- average transaction value
- cost to serve
- channel mix
- budget variance
What becomes easier after implementation
The value is not only in the dashboard or the data model. It is in what changes day to day once reporting stops being a source of friction.
Why Roar Data for hospitality reporting
We understand venue operations - POS reconciliation, labour cost pressure, food cost tracking, and the difference between a report that looks good and one that actually helps a venue manager make better decisions.
Brisbane hospitality groups get reporting that connects POS, payroll, and accounting - because venue profitability depends on seeing all three together.
The dashboards are built for the Monday trading review, not for the IT department.
Hospitality reporting FAQs
Which systems can you connect Power BI to for hospitality reporting?
Which hospitality reporting metrics do you model first?
Can you fix an existing hospitality Power BI setup rather than rebuild it?
Can you report across multiple branches?
Do you need to understand hospitality reporting to build it?
Talk through your hospitality reporting
If your reporting still depends on manual work, spreadsheet fixes, or numbers people do not fully trust, we can map out a practical way forward.
Our services
Power BI Consulting
Roar Data helps Australian organisations eliminate spreadsheet reporting, unify fragmented systems and deliver real-time executive, financial and operational dashboards using Microsoft Power BI.
Explore servicePower BI Managed Services
Ensure your dashboards stay accurate, secure and performance-ready with proactive Power BI monitoring, optimisation and continuous improvement.
Explore servicePower BI Training Brisbane
Practical Power BI training for Brisbane teams that need reports to be maintainable, commercially useful, and easier to run day to day.
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