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Power BI dashboards for Insurance teams in Brisbane

Brisbane-based, operator-led reporting support for insurance teams that need clearer KPIs, less manual reporting, and numbers the business can trust.

Live insurance dashboard preview

A working illustration of the reporting we typically build for insurance clients in Brisbane and Queensland. Numbers are illustrative — yours land in the same layout once we connect your data sources.

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Insurance reporting in Brisbane and Queensland

Insurance reporting often spans claims, underwriting, broker performance, service levels, finance, and compliance data that are difficult to reconcile quickly.

Customer retention, board pack cycle time and EBITDA are the figures a board actually asks about, and they are assembled from budget models, SQL databases and SAP. When that assembly is manual, the pack is accurate on the day it is built and stale by the time it is read, and any question that was not anticipated waits until next month.

We model those sources once so the definitions hold across finance, operations and leadership, and insurance, claims, and portfolio teams can follow a number down to the transaction that caused it without commissioning a new report.

The meeting this is built for

The underwriting review meeting. Claims has frequency and severity data from the claims system. Underwriting has pricing data from the rating engine. Finance has combined ratio from the ledger. The CUO cannot see portfolio performance and pricing adequacy in one view. This reporting is built so the underwriting team reviews loss ratio, portfolio mix, and pricing trends in a single dashboard.

Who this reporting is built for

Chief Underwriting Officer

Cares about
loss ratio, portfolio mix, and pricing adequacy
Frustrated by
underwriting and claims data that require manual consolidation
Needs to decide
risk appetite, pricing adjustments, and portfolio management

Claims Manager

Cares about
claims frequency, severity, and settlement efficiency
Frustrated by
claims system reporting that lacks portfolio and financial context
Needs to decide
reserves, settlement authority, and process improvement

CFO / Finance Director

Cares about
combined ratio, investment income, and capital adequacy
Frustrated by
regulatory and management reporting requiring extensive manual work
Needs to decide
capital management, pricing strategy, and regulatory submissions

Distribution / Broker Manager

Cares about
broker performance, channel profitability, and growth
Frustrated by
production data disconnected from profitability analysis
Needs to decide
distribution strategy, commission structures, and broker management

CEO / Managing Director

Cares about
portfolio performance and strategic growth
Frustrated by
executive reporting that lacks real-time portfolio context
Needs to decide
market strategy, product development, and capital allocation

Risk / Compliance Manager

Cares about
regulatory compliance, APRA reporting, and risk exposure
Frustrated by
compliance data requiring manual assembly from multiple systems
Needs to decide
compliance priorities, risk controls, and reporting improvements

What's going wrong now

Each department presents performance differently.

The board pack takes days to assemble from multiple sources.

Definitions change between reporting periods.

The executive team cannot self-serve without requesting analysis.

Financial and operational data never align on first review.

What changes after this is built

The board pack builds itself from the same data leadership uses daily.
Each department reports from the same dashboard with the same definitions.
The executive team self-serves performance data without requesting analysis.
Financial and operational data connect in one view.
Reporting definitions are locked and consistent period to period.

Common insurance reporting problems

MYOB and Dynamics 365 Finance each hold part of the same answer and disagree on the total

Cash flow and budget variance are calculated differently by finance and operations, and both are defended

Reporting still depends on Excel workbooks, manual checks and copied values

There is no clean single view by entity, business unit and portfolio

Review meetings lose time validating the data before the decision can start

Working capital arrives after the window in which anyone could have acted on it

Too much of the reporting lives with one person, or in one undocumented workbook

Existing Power BI reports are slow, stale, or quietly not trusted

Managers cannot drill into a number without asking someone to rebuild the report

Assembling insurance reporting takes longer than reviewing it does

Board and investor packs still depend on spreadsheet assembly

Leadership cannot move from the summary to the cause quickly enough

We work with insurance teams across Brisbane - the CBD, Newstead and Spring Hill - and across Queensland.

What changes

What this work typically achieves

Reporting time cut by more than half in a typical engagement
Cycles that ran for days completed in one
A stack of spreadsheets replaced by one connected model

What that usually looks like in Insurance

Combined ratio reporting automated across lines of business
Claims frequency and severity trends visible in real-time
Broker performance reporting consolidated

What people notice day to day

Used in every board meeting

Leadership self-serves without requesting analysis

Pack preparation is now hours, not days

Book a reporting clarity call

You'll leave with a written action plan: speed issues, KPI drift, governance gaps, and a practical 30-day fix path.

Systems and data sources we connect

Reporting friction often starts because the right data sits across disconnected platforms. We connect the sources that matter for insurance reporting.

Core finance and planning systems

SAPOracleNetSuiteXeroMYOBDynamics 365 Finance

Commercial and operational inputs

CRM platformsbudget modelspayroll systemsprocurement toolsbanking filesboard pack workbooks

Reporting data sources

Excel workbooksSQL databasesSharePoint filesflat-file uploadsPower BI datasetsAPI connectors

What we build for insurance teams

Executive scorecards

A sharper leadership view across revenue, margin, cash, operational health, and accountability.

Board reporting packs

Reduce manual preparation and improve consistency across monthly and quarterly packs.

Financial and operational bridge reporting

Bring finance and operating drivers into one reliable view.

Entity, portfolio, or business unit comparison

Make it easier to compare performance on a like-for-like basis.

Forecast versus actual tracking

Expose variance sooner and improve management conversation quality.

KPI governance dashboards

Create a practical structure around definitions, ownership, and accountability.

Key insurance KPIs and decision metrics

Executive performance

  • EBITDA
  • gross margin
  • cash flow
  • budget variance
  • working capital
  • return on capital

Business drivers

  • revenue growth
  • customer retention
  • pipeline value
  • operating cost
  • service performance
  • forecast accuracy

Governance and control

  • days to close
  • board pack cycle time
  • data quality issues
  • KPI ownership
  • overdue actions
  • risk indicators

What becomes easier after implementation

The value is not only in the dashboard or the data model. It is in what changes day to day once reporting stops being a source of friction.

Working capital, return on capital and revenue growth available without anyone assembling them first
One agreed definition of customer retention and pipeline value, holding across finance, operations and leadership
Less time spent preparing, checking and explaining insurance reporting
A calmer rhythm around the monthly pack, the quarterly review and the board meeting
Problems visible early enough to act on, rather than explained afterwards
Less dependence on one analyst, one workbook, or one undocumented process

Why Roar Data for insurance reporting

Insurance reporting often spans claims, underwriting, broker performance, service levels, finance, and compliance data that are difficult to reconcile quickly.

That is the environment the reporting has to survive, so we build it around how insurance, claims, and portfolio teams actually work - what gets asked in the meeting, what has to reconcile, and what breaks when one person is on leave.

We are Brisbane-based and work across Queensland and the rest of Australia. For insurance that matters less for proximity than for availability: someone who will sit in the review where the numbers get argued about, rather than only in the handover.

The test is whether the reporting still gets opened six months later without us. If it needs a specialist to maintain, it was built wrong.

Insurance reporting FAQs

Which systems can you connect Power BI to for insurance reporting?
The ones you already run. For insurance reporting that usually starts with core finance and planning systems - MYOB, Dynamics 365 Finance, SAP and Oracle - alongside commercial and operational inputs, reporting data sources. Where a system has no usable API we work from scheduled extracts.
Which insurance reporting metrics do you model first?
We start with the numbers already argued about in your meetings, which for insurance reporting generally fall into executive performance, business drivers, governance and control. That means agreeing exactly what service performance, forecast accuracy, days to close, board pack cycle time and data quality issues count, before anyone builds a visual. Two teams using one word for two different calculations is why most reporting quietly stops being trusted.
Can you fix an existing insurance Power BI setup rather than rebuild it?
Often, yes. We review the model, the DAX and the refresh design, then say honestly which it is. A insurance report that is slow because of one badly shaped relationship is a repair; one built on assumptions that no longer hold is cheaper to rebuild than to keep patching.
Can you report across multiple business units?
Yes - comparing across business units, entities and portfolios is one of the more common reasons insurance, claims, and portfolio teams call us. The hard part is never the visuals, it is making each one measure the same thing so the comparison means something.
Do you need to understand insurance reporting to build it?
Enough to ask the right questions. Insurance reporting often spans claims, underwriting, broker performance, service levels, finance, and compliance data that are difficult to reconcile quickly. Reporting that ignores that produces technically correct dashboards nobody opens, so we start in your meetings rather than in Power BI.

Talk through your insurance reporting

If your reporting still depends on manual work, spreadsheet fixes, or numbers people do not fully trust, we can map out a practical way forward.

You'll leave with a written action plan: speed issues, KPI drift, governance gaps, and a practical 30-day fix path.