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Logistics & Supply Chain reporting your leaders can trust — Power BI dashboards in Brisbane

Brisbane-based, operator-led reporting support for logistics & supply chain teams that need clearer KPIs, less manual reporting, and numbers the business can trust.

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Live logistics & supply chain dashboard preview

A working illustration of the reporting we typically build for logistics & supply chain clients in Brisbane and Queensland. Numbers are illustrative — yours land in the same layout once we connect your data sources.

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Logistics & Supply Chain reporting in Brisbane and Queensland

Logistics reporting usually spans WMS, TMS, ERP, freight cost, route performance, labour, and customer service data that do not reconcile cleanly by default.

Service performance here comes down to occupancy, roster efficiency and revenue per unit, spread across booking systems, MYOB and CSV files. Each system is right about its own part and none of them agrees on the total, so the reporting job becomes reconciliation rather than analysis.

We join those sources into one model, settle the KPI definitions with the people accountable for them, and give warehouse, freight, and service teams numbers current enough to act on while the week is still in play.

The meeting this is built for

The Friday operations review. Warehouse has pick accuracy and throughput from the WMS. Transport has delivery performance from the TMS. Customer service has complaint data from the CRM. The supply chain director cannot see end-to-end performance without stitching three reports together. This reporting is built so one dashboard shows OTIF, warehouse throughput, freight cost, and customer impact - and the team decides where to intervene.

Who this reporting is built for

Warehouse / DC Manager

Cares about
pick accuracy, throughput, and labour productivity
Frustrated by
WMS reporting that is difficult to use for management decisions
Needs to decide
shift planning, zone allocation, and process improvement

Transport / Fleet Manager

Cares about
delivery on-time, freight cost per consignment, and driver compliance
Frustrated by
TMS, telematics, and cost data in separate systems
Needs to decide
route planning, carrier selection, and fleet investment

Supply Chain Director

Cares about
end-to-end visibility from supplier to customer
Frustrated by
no single view across procurement, warehousing, and distribution
Needs to decide
network design, service level trade-offs, and cost reduction

CFO / Finance Manager

Cares about
freight cost as percentage of revenue and distribution margin
Frustrated by
logistics and finance data that require manual reconciliation
Needs to decide
cost allocation, pricing strategy, and investment decisions

Customer Service Manager

Cares about
OTIF, order accuracy, and complaint resolution
Frustrated by
no connection between operational performance and customer outcomes
Needs to decide
service improvement priorities and escalation management

Procurement / Supplier Lead

Cares about
supplier performance, lead times, and cost trends
Frustrated by
supplier data scattered across ERP, emails, and spreadsheets
Needs to decide
supplier selection, contract negotiation, and risk management

What's going wrong now

OTIF is calculated differently depending on who you ask.

Warehouse throughput and transport cost are reported in separate systems.

Customer complaints are not connected to operational root cause.

The supply chain director has no single view of end-to-end performance.

Freight cost allocation requires manual reconciliation between carriers and finance.

What changes after this is built

OTIF is defined once and measured consistently across the business.
Warehouse throughput and transport cost are visible in one integrated view.
Customer complaints are traced to operational root cause automatically.
The supply chain director has a single dashboard for end-to-end performance.
Freight cost allocation is automated, not manually reconciled.

Common logistics & supply chain reporting problems

rostering systems and scheduling tools each hold part of the same answer and disagree on the total

Pick accuracy and delivery performance are calculated differently by finance and operations, and both are defended

Reporting still depends on Excel workbooks, manual checks and copied values

There is no clean single view by branch, venue, territory and team

Review meetings lose time validating the data before the decision can start

Complaint rate arrives after the window in which anyone could have acted on it

Too much of the reporting lives with one person, or in one undocumented workbook

Existing Power BI reports are slow, stale, or quietly not trusted

Managers cannot drill into a number without asking someone to rebuild the report

Assembling logistics and supply chain reporting takes longer than reviewing it does

Gross margin is hard to compare across locations on a like-for-like basis

Multiple operational platforms create the same manual reporting twice

We work with logistics & supply chain teams across Brisbane - Eagle Farm, Pinkenba, Lytton, Hemmant and Acacia Ridge - and across Queensland.

What changes

What this work typically achieves

Reporting time cut by more than half in a typical engagement
Cycles that ran for days completed in one
A stack of spreadsheets replaced by one connected model

What that usually looks like in Logistics & Supply Chain

OTIF reporting consolidated from warehouse and transport systems
Freight cost per consignment visible in real-time
Customer complaint data now linked to operational root cause

What people notice day to day

OTIF reviewed in every customer service meeting

Warehouse throughput checked before every shift planning session

Freight cost data used in every carrier negotiation

Book a reporting clarity call

You'll leave with a written action plan: speed issues, KPI drift, governance gaps, and a practical 30-day fix path.

Book a reporting clarity callOr ask a question first
See a related case study

Systems and data sources we connect

Reporting friction often starts because the right data sits across disconnected platforms. We connect the sources that matter for logistics & supply chain reporting.

Operational platforms

CRM systemsbooking systemsPOS platformsrostering systemsscheduling toolsTMStelematicscarrier portals

Commercial and finance systems

XeroMYOBNetSuiteDynamics 365sales exportssupplier data

Files and connectors

Excel workbooksCSV filesAPIsSQL databasesSharePointPower BI dataflows

What we build for logistics & supply chain teams

Venue, branch, or site dashboards

Compare service, labour, utilisation, and profitability across locations.

Sales and booking reporting

A clearer view of demand, conversion, channel performance, and customer mix.

Labour and utilisation dashboards

Understand staffing efficiency, roster pressure, and service capacity.

Customer and service reporting

Track complaints, service levels, volume, and operational quality.

Revenue and margin dashboards

Connect activity volume to cost, pricing, and profitability performance.

Management review packs

Make weekly and monthly reporting faster to prepare and easier to use.

Key logistics & supply chain KPIs and decision metrics

Demand and service

  • bookings
  • occupancy
  • utilisation
  • service level
  • customer volume
  • repeat activity

Labour and operations

  • labour cost
  • roster efficiency
  • time to serve
  • pick accuracy
  • delivery performance
  • complaint rate

Commercial results

  • gross margin
  • revenue per unit
  • average transaction value
  • cost to serve
  • channel mix
  • budget variance

What becomes easier after implementation

The value is not only in the dashboard or the data model. It is in what changes day to day once reporting stops being a source of friction.

Service level, customer volume and repeat activity available without anyone assembling them first
One agreed definition of labour cost and roster efficiency, holding across finance, operations and leadership
Less time spent preparing, checking and explaining logistics and supply chain reporting
A calmer rhythm around the Monday trading review, the roster cycle and month-end
Problems visible early enough to act on, rather than explained afterwards
Less dependence on one analyst, one workbook, or one undocumented process

Why Roar Data for logistics & supply chain reporting

Logistics reporting usually spans WMS, TMS, ERP, freight cost, route performance, labour, and customer service data that do not reconcile cleanly by default.

That is the environment the reporting has to survive, so we build it around how warehouse, freight, and service teams actually work - what gets asked in the meeting, what has to reconcile, and what breaks when one person is on leave.

We are Brisbane-based and work across Queensland and the rest of Australia. For logistics & supply chain that matters less for proximity than for availability: someone who will sit in the review where the numbers get argued about, rather than only in the handover.

The test is whether the reporting still gets opened six months later without us. If it needs a specialist to maintain, it was built wrong.

Logistics & Supply Chain reporting FAQs

Which systems can you connect Power BI to for logistics and supply chain reporting?
The ones you already run. For logistics and supply chain reporting that usually starts with operational platforms - rostering systems, scheduling tools, TMS and telematics - alongside commercial and finance systems, files and connectors. Where a system has no usable API we work from scheduled extracts.
Which logistics and supply chain reporting metrics do you model first?
We start with the numbers already argued about in your meetings, which for logistics and supply chain reporting generally fall into demand and service, labour and operations, commercial results. That means agreeing exactly what budget variance, bookings, occupancy, utilisation and service level count, before anyone builds a visual. Two teams using one word for two different calculations is why most reporting quietly stops being trusted.
Can you fix an existing logistics and supply chain Power BI setup rather than rebuild it?
Often, yes. We review the model, the DAX and the refresh design, then say honestly which it is. A logistics and supply chain report that is slow because of one badly shaped relationship is a repair; one built on assumptions that no longer hold is cheaper to rebuild than to keep patching.
Can you report across multiple branches?
Yes - comparing across branches, venues, territories and teams is one of the more common reasons warehouse, freight, and service teams call us. The hard part is never the visuals, it is making each one measure the same thing so the comparison means something.
Do you need to understand logistics and supply chain reporting to build it?
Enough to ask the right questions. Logistics reporting usually spans WMS, TMS, ERP, freight cost, route performance, labour, and customer service data that do not reconcile cleanly by default. Reporting that ignores that produces technically correct dashboards nobody opens, so we start in your meetings rather than in Power BI.

Talk through your logistics & supply chain reporting

If your reporting still depends on manual work, spreadsheet fixes, or numbers people do not fully trust, we can map out a practical way forward.

Book a reporting clarity callOr ask a question first
Call Brisbane reporting supportWhatsAppEmail us
You'll leave with a written action plan: speed issues, KPI drift, governance gaps, and a practical 30-day fix path.

Related case studies

Logistics Cost Reduction Initiative

How fleet, route and cost-to-serve data were joined for a logistics operator so service performance and cost could be read together.

Read case study

Our services

Power BI Consulting

Roar Data helps Australian organisations eliminate spreadsheet reporting, unify fragmented systems and deliver real-time executive, financial and operational dashboards using Microsoft Power BI.

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Power BI Managed Services

Ensure your dashboards stay accurate, secure and performance-ready with proactive Power BI monitoring, optimisation and continuous improvement.

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Power BI Training Brisbane

Practical Power BI training for Brisbane teams that need reports to be maintainable, commercially useful, and easier to run day to day.

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Other industries

Manufacturing

Brisbane and wider Queensland manufacturing businesses often juggle ERP data, production systems, maintenance logs, quality records, and spreadsheet-based shift reporting across multiple teams. We help turn that fragmented reporting environment into something leadership and managers can use with more confidence.

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Pharmaceuticals

Pharmaceutical reporting usually spans batch records, QA systems, validation documentation, ERP data, and finance reporting, with a high need for traceability and disciplined KPI definitions. We help turn that fragmented reporting environment into something leadership and managers can use with more confidence.

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FMCG & Consumer Goods

Queensland FMCG businesses need fast visibility across sales, inventory, production, distribution, and margin without waiting for month-end clean-up. We help turn that fragmented reporting environment into something leadership and managers can use with more confidence.

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Agriculture

Agriculture reporting across Queensland often spans sites, seasons, suppliers, logistics, and operational logs that are not naturally in one clean reporting structure. We help turn that fragmented reporting environment into something leadership and managers can use with more confidence.

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